Terms of Service

1. Agreement

These Terms govern your access to the Mentioned website, app, updates list, emails, alerts, summaries, data views, and related services provided by Stromatic Labs ("Mentioned," "we," "us," or "our"). By using Mentioned, joining the updates list, signing in, configuring alerts, or paying for a tier, you agree to these Terms.

If you do not agree, do not use Mentioned. If you use Mentioned for a company or other entity, you represent that you have authority to bind that entity.

2. Information service only

Mentioned reports aggregate public discussion metrics. Mentioned is not an investment adviser, broker-dealer, commodity trading adviser, commodity pool operator, exchange, bank, custodian, research analyst, or financial planner.

Mentioned does not provide investment, financial, legal, tax, accounting, or trading advice. Mentioned does not recommend securities, crypto assets, tokens, funds, strategies, trades, wallets, exchanges, brokers, advisers, or transactions.

You are solely responsible for your decisions. Do not use Mentioned as the sole basis for any financial decision.

3. Market and data risk

Markets are risky. Public discussion is risky as a data source. Posts can be false, promotional, coordinated, manipulated, sarcastic, incomplete, stale, or wrong. Mentioned can misread, omit, duplicate, delay, or misclassify content.

Mentioned does not guarantee that any alert, keyword, summary, ticker count, token count, trend, score, filter, or model output is accurate, complete, timely, useful, lawful, or suitable for any purpose.

4. Crypto risk

Crypto assets and tokens can be extremely volatile and speculative. They can lose all value. Related venues, wallets, smart contracts, issuers, promoters, and counterparties can fail, be hacked, be unlawful, or disappear. Mentioned crypto coverage, if offered, is public-discussion reporting only.

5. Eligibility

You must be at least 18 years old and legally able to use Mentioned where you live. You may not use Mentioned if doing so would violate law, regulation, a court order, a platform rule, an employer policy, or a contract that applies to you.

We may refuse, suspend, or terminate access at any time, including for abuse, suspected fraud, legal risk, platform risk, nonpayment, operational risk, or conduct that harms other users.

6. Accounts, updates, and paid access

You must provide accurate information. You are responsible for keeping your email, payment method, device, and other account details secure. We are not responsible for losses caused by your failure to secure your accounts.

Premium is offered as an automatically renewing monthly or annual subscription. The exact price, currency, billing period, included features, and any applicable taxes are shown before you confirm a purchase. Prices may differ by storefront or region. A valid Premium entitlement belongs to the signed-in Mentioned account used for the purchase or restoration.

In the iOS app, Apple bills your Apple Account when you confirm the purchase. The subscription renews automatically for the selected period unless you cancel it at least 24 hours before the current period ends. You can manage or cancel it in your Apple Account subscription settings. Apple handles App Store billing and refund requests under its policies and applicable law.

On the website, Stripe bills the payment method you provide and renews the subscription for the selected period until you cancel it through Mentioned's web billing portal. A normal cancellation stops future renewals and generally leaves Premium active through the already-paid period.

Refund eligibility for website subscriptions depends on applicable law and the circumstances of the charge. Contact us with the Mentioned account email and charge date to request a review; do not send payment-card details. Apple handles refund requests for App Store purchases under its policies and applicable law.

Deleting your Mentioned account deletes the linked Stripe customer and cancels any website subscription, so web Premium access may end immediately; account deletion does not itself issue a refund. Before deleting your Mentioned account, you must cancel any active Apple-billed subscription separately in your Apple Account settings. If you delete while it remains active, Apple may keep renewing it while Premium remains tied to the deleted Mentioned account. A new account cannot restore that active subscription automatically; recover the original account or contact support for ownership help.

We may change future pricing, tier names, features, and availability. Any price change to an existing subscription is handled by Apple or Stripe with the notice or consent required by the provider and applicable law.

If the referral program is available, a new account may link one referral code before its first Premium purchase and within the stated claim window. For the initial program, the referred member's first monthly purchase must remain paid and undisputed for 14 days before one 50%-off monthly reward becomes available to each eligible account. Rewards apply to one billing period, expire 12 months after they become available, and are limited to six qualifying referrals per referrer in a rolling 12-month period. Refunds, chargebacks, fraud, duplicate or self-referrals, abuse, billing-provider conflicts, or ineligible subscriptions can void an undelivered reward. Referral rewards have no cash value and cannot be transferred. You may still cancel a subscription at any time through its billing provider.

7. Community rules

You may not use Mentioned, its alerts, or any Mentioned-operated community or support channel to run pumps, dumps, spam campaigns, paid promotions without disclosure, harassment, market manipulation, impersonation, credential theft, malware, illegal offers, or any other unlawful or abusive conduct.

You may not present Mentioned output as a recommendation from Mentioned. You may not imply that Mentioned endorses your trade, token, group, fund, product, or service.

8. Restrictions

You may not:

• Scrape, crawl, resell, redistribute, or mirror Mentioned without permission.
• Bypass rate limits, access controls, paywalls, roles, or technical limits.
• Reverse engineer prompts, models, scoring systems, filters, or private APIs.
• Use Mentioned to build a competing dataset or service.
• Submit malicious code, misleading information, or automated abuse.
• Use Mentioned in violation of law or third-party platform rules.

9. Third-party services

Mentioned may rely on third-party platforms and providers, including hosting, analytics, email, database, payment processors, model providers, notification providers, and public data sources. Their outages, policy changes, pricing changes, API changes, or enforcement actions can affect Mentioned. We are not responsible for third-party services, content, links, or platform decisions.

10. Intellectual property

Mentioned, including its site, design, code, database structure, summaries, alerts, labels, scoring logic, and product names, is owned by Stromatic Labs or its licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use Mentioned for your personal or internal business research. No other rights are granted.

11. Feedback

If you send ideas, bug reports, copy, feature requests, or other feedback, you grant us a perpetual, worldwide, royalty-free license to use it without restriction or compensation to you.

12. Disclaimers

To the fullest extent permitted by law, Mentioned is provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

We do not warrant that Mentioned will meet your needs, prevent losses, identify fraud, detect every coordinated campaign, produce profitable outcomes, or comply with every rule that may apply to your use case.

13. Limitation of liability

To the fullest extent permitted by law, Mentioned, Stromatic Labs, and their owners, operators, contributors, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; trading losses; investment losses; lost data; lost goodwill; business interruption; or losses arising from reliance on Mentioned output.

To the fullest extent permitted by law, our total liability for any claim relating to Mentioned will not exceed the greater of the amount you paid to Mentioned in the three months before the event giving rise to the claim or 100 U.S. dollars.

14. Indemnity

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Mentioned, Stromatic Labs, and their owners, operators, contributors, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from your use of Mentioned, your trading or investment activity, your content, your violation of these Terms, your violation of law, or your violation of third-party rights.

15. Changes and termination

We may change, suspend, or discontinue any part of Mentioned at any time. We may update these Terms by posting a new version. Continued use after an update means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where applicable law requires otherwise. Courts may refuse to enforce some provisions in some jurisdictions. If a provision is unenforceable, the rest of the Terms remain in effect.

17. Contact

Contact mentioned@stromaticlabs.com with questions about these Terms.